ProCom Chat puts a live chat window on your website so visitors can reach your team the moment they have a question. Your people answer from an easy dashboard on their computer or phone — and everything is built around a real work schedule, so chat is covered when you say it's covered.
Join ProCom ChatA clean chat bubble on your website, in your company colors, added with one small snippet — no rebuild of your site needed.
Your team answers chats from a live dashboard with quick replies, chat history, and search — on desktop or the mobile app.
A real shift schedule controls who covers chat and when. Team members can even request the hours they want to work.
Greetings and timed auto-replies keep visitors engaged, and after-hours messages make sure no one is left hanging.
Visitors can request a call back with one click, so a chat can turn into a phone conversation whenever that's easier.
See your site traffic, chat volume, and how your team is doing — everything you need to know it's working.
A built-in AI assistant works right alongside your team — helping answer visitor questions and suggesting replies, so no chat goes unanswered even when things get busy.
Every chat is color-coded by its status, so one glance at the dashboard tells the whole story — a new visitor waiting for a reply, an active conversation in progress, one that needs attention, or a chat that's wrapped up.